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10 Reasons Why People Won't Buy A Second Product From You




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1. You didn't follow up after the first sale. After the



sale you could have introduced your other product



on the thank e-mail.



2. You didn't ship the product in the about of time



you stated. If they needed it in a hurry and you

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didn't provide, they won't rely on you again.



3. Your product didn't do as promised. If your



product didn't accomplish their desired goal they're



not going to think your second product will either.



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4. Your customer couldn't get a hold of you in time



when they had a "after question" sale. You could



have added extra lines of communication.



5. Your customer doesn't want to revisit your web



site because it didn't offer much. You could have



offered more original content or freebies.



6. Your competition is offering free shipping with



their product. You should have been more aware



of how they are targeting your customers.



7. Your customer forgot your web site address.



You should have given your customers your web



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8. Your customer service couldn't solve a problem



they had with your product. Your customer service



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9. You didn't up-sell when they were already in the



buying mood. You can always try to sell your other



product when they're ready to buy your first one.



10. Your competition offers a stronger money back



guarantee. You must always be thinking of better



ways to remove the risk from your customers.

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